The Joys of Retail

Published July 21, 2017 by mindfulofchatter

I like my job. I really do. It’s mostly fun, and I get to see all the cool new candies that come out, as well as learn what candies have gone away for good.

But the customers can really make or break my day.

I generally enjoy helping people find what they are looking for. The store is a little overwhelming for first time shoppers. There is a ton of things to see – 94 flavours of salt water taffy, 70 bins of bulk, unwrapped candies, 96 bins of bulk wrapped candies, ice cream, handmade fudge, handmade caramel apples, hand dipped Twinkies, Ding Dongs, Cupcakes and bacon, handmade truffles, nut clusters, haystacks and other chocolate delights (all the handmade and dipped items are made in house – fresh!). So there is a lot to see, and finding that one thing you want may be a bit difficult. So I am there to help.

And then there is the other side of the coin.

I find trash all over the place. Candy wrappers, napkins, used kleenex and bits if paper. I find it on the floor, on shelves, tucked behind displays, and in the open bulk bins. I often find chewed pieces of taffy just left on a shelf. ‘Cause, yeah, I want to clean up your chewed up food. When did it get so difficult to put your trash in the bins? Can’t you spit the taffy into the wrapper and put it in the trash bin? You know, the one that is RIGHT NEXT TO THE BULK BIN YOU DROPPED IT IN?

Apparently not.

And it is really not cool to turn your ill mannered children loose in any store, but especially not in a candy store. They really don’t need to pull everything out it’s holder and drop it on the shelf or the floor. Nor do they need to shove past people. And it’s sad to say this – but isn’t just kids. I watched a woman in her late fifties pull a candy filled toy out it’s display, play with it, then drop it on the shelf rather placing it back in the display. The one DIRECTLY IN FRONT OF HER. I also ‘followed’ and man in his 30’s up and down the aisles putting back all the crap he pulled out and then dropped on the floor or the shelf. I gave him a brilliant smile as I put back the candy bar he dropped on the shelf. He got the hint and stopped doing it.

And this is CANDY store. We sell sweets. All kinds of sweets. You ask me for cigarettes, and I will tell you we have candy, bubblegum and chocolate cigarettes. We even have bubblegum cigars. We do NOT have real, tobacco cigarettes or cigars, and I have had people come in specifically to ask for them. I have also been asked if we have feminine products (We don’t, just in case you were wondering. Oh, but we do have gummy and chocolate band-aids).

All that frustration can make for long days on the floor. I get tired of the rudeness and being shoved by customers while I am trying to fill bins. I get tired of finding nasty snot rags and chewed up candy lying on the shelves. Some days the very people who make my job possible, try my patience to the breaking point.

Then the sweet things happen to offset all the frustration.

There was this little girl, maybe 3 or 4, who had to show me her bag of candy. She had very carefully chosen several things from the bulk wrapped candy bins. She held up her bag and pointed out to me all the special candy she had in her bag. I knelt down to share the magic with her and told her how perfect all her choices were. She smiled, and then very solemnly asked me, with her eyes wide,  ‘Are you the Keeper of The Candy?’.

That made my entire week.

 

 

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