The Various Hotel Guest Personalities

Published November 14, 2016 by mindfulofchatter

As some of you know, I am currently working as a housekeeper, or maid, at a hotel. It is a large chain hotel with a medium price structure.

It’s interesting to note the personalities you meet as a housekeeper.

The Neat Nic.

This guest is all about neatness. The trash is in the bins, often the bag is tied shut, ready to be picked up. If they use more than one bag, the bags are neatly tied shut and lined up next to the bin. The bed has been slept in, but generally one side is still tucked in tight. The used towels are piled into one spot or in the bathtub. They rarely use the glasses and ice bucket. The mess is almost non-existent. This guest often leaves a tip.

These guests leave their room so neat, it is an easy clean. I am in and out in a short time. I like these guests.

The Accidental Slob.

We all know that person who makes a mess without meaning to. They always knock over the drink on the table, or open a bag of chips and the chips go flying. They don’t mean to be a slob. It just sort of happens. The Accidental Slob does not mean to leave a mess. They just do. There is a spilled drink on the desk or dresser (they often try to wipe to it up), there is generally a trail of crumbs or nutshells, the towels are mostly in a pile but there is often one or two hidden elsewhere, the bed looks like they tried to not mess it up, but managed to do so. The trash is mostly in the bins, but some of it missed.

These rooms are fairly easy to clean. They tried to keep together, but it just didn’t go as intended. There is a little more picking up to do. A little more wiping up and real cleaning (as opposed to just dusting), but all in all it isn’t a horrible clean. These guest sometimes leave a tip. The ones that do, often leave a good sized one.

While they take a little longer clean, they aren’t bad.

The Total Slobfest.

This type of guest is the one no housekeeper likes. The room looks like a tornado hit it. The towels are tossed helter skelter all over the place. The bed looks let twenty people tried to share it. The trash is everywhere. I mean everywhere. The trash bins seem to a suggestion or piled sky high in precarious leaning tower. However, the desk, the dresser, the floor (especially between the bed and the wall) seem to be where the garbage belongs. Candy wrappers, fast food bags, wine bottles, beer cans, plates still full of food from the hotel, nutshells, stuff I don’t want to know what it was, gooey stuff… just EW! One room I cleaned had sticky, red, candy hand prints all over the place. And there were no kids in the room. Drink spills are everywhere. The sheets are stained with food, make-up and often, er, other stuff. One room had soap all over the full length mirror. Why? The parents let their toddler finger-paint with soap on it. I have personally taken up to four 32 gallon garbage bags of trash out of one room.

These slobs never leave a tip. Ever. It can take a lot of time to clean up these rooms. This puts the housekeeper off her/his time (we are allotted a certain amount of time per room). It isn’t fun to pick up a mess like that. I do get a certain satisfaction from setting these room right, but I still don’t like cleaning them.

Tips are always welcome. Housekeepers don’t make much and we work hard (example: I had 10 rooms today, made 16 beds and helped clean two extra rooms) . We like helping our guests. We want you to have a wonderful stay.

Just don’t be The Total Slobfest.

 

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